Contact Fox through the various methods:
The products you find on this website are designed and provided by Fox On The Hill Prints. Fully registered with HMRC as a Sole Trader: Fox HQ, 48 Ashbrook Road, Archway, London N19 3DH
Terms of Sale
All sales from the Site are governed by FOX ON THE HILL PRINTS TERMS OF SALE. By ordering products through the Site, you agree to be bound by and accept the Terms of Sale. These are subject to change without prior notice at any time at Fox On The Hill Prints sole discretion, so you should review these each time you make a purchase. The information contained on this site is general in nature and Fox On The Hill Prints does not take any responsibility for any errors that may appear.
When paying for your order with Fox On The Hill Prints, you are using third-party payment processors. I do not store or collect your payment card details. Both Stripe and PayPal use a highly secure and encrypted service to ensure payment details are fully protected to the highest level. They only collect and store card info if you opt to do so, for faster checkout in the future.
Payments are accepted directly on the Fox website. You can use all major debit and credit cards on the Fox website.
Shopping is 100% secure. The Fox website has the highest SSL Encryption security. SSL stands for Secure Socket Layer and works as just that - an added layer of security. This means that with SSL Encryption, a website has the protection of data and sensitive information passed between server and browser, making it less likely for a third party to intercept the information.
When SSL is enabled across a website, you will see a padlock and https:// (rather than http://) in your browser bar. If you do not see the additional "s" on your web browser, you should never part with personal card information (on any website!).
Security, when it comes to your payments, is taken very seriously and I know how some people are reluctant to give their details online. I can reassure you that the payment server is completely secure and at no point are your card details seen by me, nor are they kept on file. Full payment is required before any orders can be processed. You also do not need to register an account to purchase on the website - you can checkout at any point when you decide.
Delivery, Cancellations and Refunds
For more detailed information please refer to the delivery / faqs page here. By placing an order or making any purchase with us, you are agreeing to the information outlined on that page.
Returns on personalised items are not available due to the nature of the product being made bespoke for you only. If, however, your item is damaged in the post or arrives with incorrect details (that differ from what you have provided) I will provide a full refund or replacement without question.
Copyright and Limited License
Unless otherwise indicated, the Site and all content and other materials therein, including, without limitation, the Fox On The Hill Prints logo and all designs, text, graphics, pictures, information, data, and other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Fox On The Hill Prints and are protected by UK copyright laws. The prints produced are unofficial and not affiliated with any sporting organisation. I design for the love of football. If any products are mistakenly found in breach of trademarks or copyright, I will make immediate amendments / action.
Sales of Goods Act
I conform to the Sales of Goods Act in that I endeavour to give honest and full descriptions of all of the products, provide goods of satisfactory quality and ensure they are fit for purpose. Please be aware that due to the nature of the web, slight variations may occur (esp. when dealing with individual monitors and their settings).
If you have any questions regarding these Terms and Conditions then please contact me